Shipping and returns policy.

SHIPPING POLICY

Norïe currently ships only within the contiguous United States. At this time, we do not ship to Alaska, Hawaii, Puerto Rico, U.S. territories, P.O. Boxes, APO/FPO addresses, or international addresses.

Orders are typically processed within 2–3 business days. Once your order ships, you will receive a confirmation email with tracking information. Shipping times may vary depending on carrier availability, weather, holidays, or other circumstances outside of our control.

For any questions about your order, please contact us at hello@drinknorie.com.

RETURNS POLICY

If your product arrives damaged or broken, please take a clear photo immediately and contact us at hello@drinknorie.com within 14 days of receiving your order. Be sure to include: a photo of the damaged item(s), and a list of the specific items affected.

We will work to resolve the issue and ensure a satisfactory outcome.

We do not offer refunds or accept returns based on taste preferences. If you have any concerns or questions about our products, we encourage you to contact us before making a purchase.

We value and appreciate our customers, and we are committed to making things right whenever possible.